Replies in 2 seconds. Books in 60.

Salons, clinics, restaurants, service businesses — anywhere customers book appointments. Mukh.1 handles the booking 24/7 on WhatsApp/Instagram, including reschedules, upsells, reminders.

24/7
Bookings (most: 7–11 PM)
–35%
No-shows (auto-reminders)
+22%
Avg ticket (smart upsell)
See the journey

Front desk = bottleneck = lost bookings.

Phone busy. Front desk overwhelmed. After hours, voicemail rules. Most bookings happen at night — when nobody's answering.

Without Mukh.1

Phone tag, missed slots

Phone busy 9–11 AM peak hours
No after-hours coverage = lost bookings
Same questions answered 100×/day
No-shows because manual reminders forgotten
Reschedules = phone tag
Front desk burnt out, walk-ins ignored

→

With Mukh.1

Bookings 24/7, no extra staff

WhatsApp/IG booking 24/7
Smart slot suggestions based on customer preference
Auto-reminders 24h + 1h before (cuts no-shows 35%)
In-chat reschedule + cancellation
Upsells based on what they've booked
Front desk only handles walk-ins + complex cases

How it works — every stage interactive.

Scroll to see exactly what happens, end-to-end.

CUSTOMER MESSAGES

On WhatsApp · IG · Web — anytime

Customer messages, bot greets warmly, asks what service. Knows your menu, your prices, your team.

Knows your full service menu + pricing
Recognizes returning customers (preferred staff, allergies, etc.)
Multilingual (Arabic, English, Urdu, Hindi, etc.)

Aroma Salon · Maya
Bookings · 24/7

Hi 👋 What can I book for you?

Haircut + color tomorrow
Manicure today
Bridal package next month

SLOT BOOKING

Real-time staff calendar · pick + book

Bot reads your real staff schedule. Suggests slots based on customer's preferred specialist, service type, and timing.

Real-time staff calendar sync
Filters slots by service type + duration
Suggests preferred specialist for returning customers

Booked in chat

Tomorrow · haircut + color

Aroma Salon · 3 stylists
11 AM
Sara · Master
2:30 PM
Aria · Color
5 PM
Maryam · Junior
✓ Booked. ✅ Tomorrow 2:30 PM with Aria Combo treatment added · AED 600 · reminder 1 hr before

SMART UPSELL

"Most people add a treatment with color"

Once a service is picked, bot suggests relevant add-ons (treatment with color, scalp massage with cut, package deals). Avg ticket goes up 22%.

Smart upsell based on chosen service
Combo deals to drive larger tickets
Personalized for repeat customers (their usual)

Customer picks combo. +AED 220 to ticket. Customer happy with the deal.

REMINDERS

Auto-reminders · cuts no-shows 35%

Bot sends reminder 24 hrs before + 1 hr before. Customer can confirm, cancel, or reschedule with one tap.

24h + 1h reminders auto-sent
One-tap confirm · reschedule · cancel
No-show fees auto-charged (if you have that policy)

WhatsApp · Sara Khan

Aroma Salon Tomorrow at 1:30 PM

Hi Sara! ✨ Reminder for your appointment in 1 hour:

Your appointment
When
Tomorrow · 2:30 PM
With
Aria (color specialist)
Service
Haircut + color + combo treatment
Duration
~2 hrs 45 min
Total
AED 600

Quick actions
✅ Confirm · ⏰ Running late · 🔄 Reschedule · ❌ Cancel

ANALYTICS

Booking patterns · staff utilization · top services

See peak hours, top services, staff utilization, customer retention. Use to optimize staff schedule, pricing, marketing.

Peak hour heatmap
Staff utilization + tip patterns
Customer LTV + retention cohorts

Aroma Salon · April 2026

247 customers · 1,247 bookings

+22% revenue

Bookings via WhatsApp

78%
Avg ticket
AED 480 (+22%)
No-show rate
4% (vs 12% last yr)
After-hours bookings
34%

Insights

🟢 Aria (color specialist) is booked 87% — consider raising her prices

🟡 Mondays under 50% — promo opportunity

🔴 Bridal packages: 3 inquiries this month, 0 closed — escalate to manager

✅ Auto-upsell: AED 47K added to revenue this month

Bookings up · no-shows down · revenue up.

Numbers from Mukh.1 appointment automator customers (salons, clinics, gyms).

78%
Bookings via WhatsApp
No phone calls
–35%
No-show rate
Auto-reminders
+22%
Avg ticket size
Smart upsells
24/7
Booking access
Most: 7 PM – 11 PM

Plugs into your appointment stack

WhatsApp Business
Instagram
Mindbody
Fresha
Zenoti
Google Calendar
Stripe
Tabby

Ready to free your front desk?

Send us your service menu + staff list. We'll spin up a working bookings bot for free.