A receptionist that never sleeps. Knows every patient.

Patients book, reschedule, ask insurance questions, even triage urgent issues — all on WhatsApp, 24/7. Your real front desk handles walk-ins, complex cases, and actual people.

60%
Front-desk calls eliminated
24/7
Available — even Eid weekends
–35%
No-show rate (vs SMS reminders)
See the journey

Front desks miss bookings every day.

Patients call after-hours and hang up. Reception is on the phone with one patient while three more wait. Bookings pile up in an Excel sheet that no one updates.

Phone tag, missed bookings, lost patients

  • Phone rings off the hook 9 AM – 11 AM, dead 6 PM
  • "Sorry, can you call back tomorrow?"
  • No-shows because nobody sent a reminder
  • Insurance questions explained 80× a day
  • Returning patients re-asked their name + DOB
  • Front desk burnt out, walk-ins ignored

With Mukh.1

Every patient handled, every time

  • Bookings 24/7 — patients book themselves
  • Recognizes returning patients (no re-asking)
  • Auto-reminders 24h + 1h before (cuts no-shows 35%)
  • Knows every insurance plan you accept
  • Triages urgent vs routine cases automatically
  • Front desk only handles what needs a human

How it works — every stage interactive.

Scroll to see exactly what happens, end-to-end.

01 PATIENT MESSAGES

On WhatsApp — where everyone messages

No app to download. No portal to log into. Patient just messages your clinic's WhatsApp number. Same as messaging a friend.

  • Works on any phone, no setup
  • Recognizes returning patients from phone number
  • Multilingual (Arabic, English, Urdu, Hindi, Filipino)

02 RECOGNIZE

Knows every returning patient

Pulls patient file from your PMS in seconds. Last visit, treatment history, preferred dentist, allergies, insurance — all there before they even ask.

  • Connects to your PMS (Dentally, Curve, Open Dental, custom)
  • Suggests follow-ups based on treatment plan
  • Allergies + meds visible to clinical staff

03 BOOK SLOT

Patient picks a slot, in chat

Reads the dentist's real schedule. Patient picks. Confirmation + reminder + location pin sent automatically.

  • Real-time dentist calendar
  • Books with patient's preferred dentist when possible
  • Sends location pin + parking instructions

04 INSURANCE CHECK

Answers insurance questions instantly

Patient asks "do you take Bupa?" — gets the exact answer with coverage %, copay, and pre-approval flow. No more 5-minute hold music to ask reception.

  • Knows every insurance plan you accept
  • Calculates patient copay in real time
  • Handles pre-approval workflows automatically

05 CLINIC ANALYTICS

Reception team sees everything

A clean dashboard for the human team — what was booked, what was missed, anomalies (sudden no-shows? sudden insurance rejections?).

  • Live dashboard for reception
  • Slack/WhatsApp alerts on emergencies
  • Daily digest at end of shift

Reception teams reclaim their day.

Real numbers from Mukh.1 dental & medical clinic customers in UAE and KSA.

60%
Calls eliminated
Bookings, insurance, reminders
–35%
No-show rate
Auto-reminders + one-tap reschedule
24/7
Booking availability
Most bookings: 7 PM – 11 PM
4.8/5
Patient satisfaction
Higher than phone reception

Connects to your clinic stack

WhatsApp Business
Instagram
Dentally
Curve Dental
Open Dental
Daman API
AXA API
Google Calendar

Ready to give your front desk a break?

Bring your PMS + insurance contracts. We'll spin up a working clinic bot for your dentist/clinic for free. Book a real demo See more demos