Cut HR ticket volume by 70%. Without cutting headcount.

Employees ask leave, salary, policy questions on Slack/Teams. The AI answers from your HRIS in seconds — your HR team focuses on people, not policies.

HR is buried in repetitive questions.

Same 8 questions, every week, from every employee. HR team spends 60% of their time answering them.

HR drowning in tickets

  • "How many leave days do I have?" — asked 200×/month
  • Leave forms in PDFs, applications in email, approvals in WhatsApp
  • Manager forgets to approve, employee can't plan
  • New hires lost in their first week — nobody to ask
  • Compliance docs unread because nobody bothers
  • HR team burnt out, real people work neglected

Self-service, with empathy

  • Reads YOUR HRIS — answers with real, personal data
  • Apply for leave end-to-end inside chat
  • Auto-routes to manager + auto-sets OOO + auto-blocks calendar
  • Onboarding walks new hires through Day 1 to Day 30
  • Surfaces policy at the moment they need it
  • HR team focuses on culture, hiring, and growth

How it works — every stage interactive.

EMPLOYEE ASKS

Asks in Slack/Teams — where they already are

No HR portal to log into, no PDF to fill. Employees just ask, in plain language, on the tool they use 100 times a day.

  • Works in Slack, Teams, WhatsApp, email
  • Recognizes the employee — pulls real data from HRIS
  • Multilingual (English, Arabic, Urdu, Hindi, French)

PERSONAL DATA

Knows YOUR people, YOUR data

Connected to your HRIS (BambooHR, Workday, SAP, custom), the agent answers with the actual numbers — not generic policies.

  • Live leave balance, salary slip, insurance details
  • Reads each employee's contract type, location, role
  • Updates automatically when payroll runs
Sara Khan

Senior PM · Engineering · Joined Aug 2024

  • Annual leave: 14 / 22 days
  • Sick leave: 8 / 12 days
  • WFH balance: 12 / 24 days
  • Insurance: Daman · Premium

LEAVE FLOW

From request to approved — in chat

Employee picks dates. Manager gets a one-tap approval. OOO email + calendar auto-set. No portal, no email thread, no spreadsheet.

  • Smart conflict-check (team coverage during the leave)
  • One-tap approval for managers in Slack/Teams
  • Auto-blocks calendar + auto-OOO once approved

POLICY LOOKUP

Compares policy answers — old way vs new

Old HR: "Check the handbook." New HR: gives the answer with the citation, in 5 seconds.

  • Trained on YOUR handbook (PDFs, Notion, SharePoint)
  • Cites the exact policy section + last updated date
  • Surfaces relevant clauses for the employee's situation

ANALYTICS

See what's actually asked, fix it before it's asked

Most-asked questions, gaps in handbook, anomalies (sudden spike in resignation queries?) — surfaced automatically.

  • Trends across departments and offices
  • Sentiment alerts (engagement dropping?)
  • Recommendations to update policies/comms

HR teams reclaim 32 hours per week.

Real numbers from Mukh.1 HR helpdesk customers (50–500 employees).

  • 70% Tickets auto-resolved
  • 7s Average reply time
  • 32 hrs Saved per HR team / week
  • 4.6/5 Employee satisfaction

Plugs into your HR stack

Teams, Slack, WhatsApp, BambooHR, Workday, SAP SuccessFactors, Zoho People, Google Workspace, Outlook

Ready to free your HR team from policy questions?

Show us your handbook + your HRIS — we'll spin up a working HR bot trained on YOUR policies, for free.