# Cut HR ticket volume by 70%. Without cutting headcount.

Employees ask leave, salary, policy questions on Slack/Teams. The AI answers from your HRIS in seconds — your HR team focuses on people, not policies.

## HR is buried in repetitive questions.

Same 8 questions, every week, from every employee. HR team spends 60% of their time answering them.

### HR drowning in tickets

- "How many leave days do I have?" — asked 200×/month
- Leave forms in PDFs, applications in email, approvals in WhatsApp
- Manager forgets to approve, employee can't plan
- New hires lost in their first week — nobody to ask
- Compliance docs unread because nobody bothers
- HR team burnt out, real people work neglected

### Self-service, with empathy

- Reads YOUR HRIS — answers with real, personal data
- Apply for leave end-to-end inside chat
- Auto-routes to manager + auto-sets OOO + auto-blocks calendar
- Onboarding walks new hires through Day 1 to Day 30
- Surfaces policy at the moment they need it
- HR team focuses on culture, hiring, and growth

## How it works — every stage interactive.

### EMPLOYEE ASKS

#### Asks in Slack/Teams — where they already are

No HR portal to log into, no PDF to fill. Employees just ask, in plain language, on the tool they use 100 times a day.

- Works in Slack, Teams, WhatsApp, email
- Recognizes the employee — pulls real data from HRIS
- Multilingual (English, Arabic, Urdu, Hindi, French)

### PERSONAL DATA

#### Knows YOUR people, YOUR data

Connected to your HRIS (BambooHR, Workday, SAP, custom), the agent answers with the actual numbers — not generic policies.

- Live leave balance, salary slip, insurance details
- Reads each employee's contract type, location, role
- Updates automatically when payroll runs

##### Sara Khan

Senior PM · Engineering · Joined Aug 2024

- Annual leave: 14 / 22 days
- Sick leave: 8 / 12 days
- WFH balance: 12 / 24 days
- Insurance: Daman · Premium

### LEAVE FLOW

#### From request to approved — in chat

Employee picks dates. Manager gets a one-tap approval. OOO email + calendar auto-set. No portal, no email thread, no spreadsheet.

- Smart conflict-check (team coverage during the leave)
- One-tap approval for managers in Slack/Teams
- Auto-blocks calendar + auto-OOO once approved

### POLICY LOOKUP

#### Compares policy answers — old way vs new

Old HR: "Check the handbook." New HR: gives the answer with the citation, in 5 seconds.

- Trained on YOUR handbook (PDFs, Notion, SharePoint)
- Cites the exact policy section + last updated date
- Surfaces relevant clauses for the employee's situation

### ANALYTICS

#### See what's actually asked, fix it before it's asked

Most-asked questions, gaps in handbook, anomalies (sudden spike in resignation queries?) — surfaced automatically.

- Trends across departments and offices
- Sentiment alerts (engagement dropping?)
- Recommendations to update policies/comms

## HR teams reclaim 32 hours per week.

Real numbers from Mukh.1 HR helpdesk customers (50–500 employees).

- 70% Tickets auto-resolved
- 7s Average reply time
- 32 hrs Saved per HR team / week
- 4.6/5 Employee satisfaction

### Plugs into your HR stack

Teams, Slack, WhatsApp, BambooHR, Workday, SAP SuccessFactors, Zoho People, Google Workspace, Outlook

## Ready to free your HR team from policy questions?

Show us your handbook + your HRIS — we'll spin up a working HR bot trained on YOUR policies, for free.